Cookie Policy

This Cookie Policy sets out the various cookies and tracking technologies that may be installed in your browser and/or device when you access the Website of Moneywave Sdn. Bhd. (hereinafter referred to as "Moneywave") and enables Moneywave to view your interactions with the Website and/or Services, to analyse collected information from the Website and understand how the Website is used in view of delivering better Services tailored to your needs.

By browsing, accessing, using, visiting and continuing to browse, access, use and visit the Website, you acknowledge that you have read and understood this Cookie Policy. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect Website's functionality.

Please do take a moment to read this Cookie Policy before using Moneywave's Website or submitting any information to the Website.

1. Definitions and Interpretations

Unless the context requires otherwise, the following words and expressions shall have the following meanings:

"Moneywave" or "Moneywave Sdn. Bhd."

a company licensed by Bank Negara Malaysia to carry out currency exchange and remittance businesses and incorporated under the laws of Malaysia with company number 199401041877 (327565-T);

"Services"

currency exchange and remittance services provided by Moneywave and made available through the Website;

"User", "you" or "your"

any person (including individuals, companies, or authorised representatives) who accesses, browses, uses, or attempts to use the Website or Services, whether registered or not; and

"Website"

Moneywave's internet site and other digital delivery channels through which the Services are made available or accessible, including but not limited to https://moneywave.com.my/.

2. Cookies

2.1 Cookies, being the most common types of tracking technologies, refer to small text files stored on your browsers and/or devices upon accessing the Website. They enable the Website to recognise your device, understand your browsing behaviour, recognise you on subsequent visits, especially when using the same browser as previously and personalised content displayed to you.

2.2 Cookies placed by Moneywave are referred to as first party cookies whereas cookies placed by external websites while you are accessing Moneywave's Website are third party cookies.

2.3 There are four (4) types of cookies Moneywave may use:

(a) Strictly necessary cookies, which are necessary for the operation and security of the Website;
(b) Functional cookies, which are required by Moneywave to help enhance your experience on the Website (for example, to remember the settings you have selected);
(c) Marketing cookies, which are required to personalise the marketing campaigns tailored to your needs and preferences; and
(d) Performance, analytics and preference cookies, which are required to help Moneywave understand the Website usage and improve the performance of the Website.

2.4 Depending on their respective duration, cookies can be either session or persistent cookies.

(a) Session cookies are temporary, expiring upon browser closure at the end of your visit.
(b) Persistent cookies, to the contrary, remain on your device post-browser closure or device restart until their programmed expiry date (unless manually deleted earlier from your end). Note, persistent cookies will reactivate on your subsequent visits to the Website.

3. Cookies Used by Moneywave

The following table lists all cookies used on the Website and the purpose they serve. Moneywave will update this table as the Website changes over time.

4. Personal Data Collected via Cookies

All personal data collected via cookies would be subject to Moneywave's Privacy Policy as posted and updated on its Website. Moneywave strongly encourages you to read up on its Privacy Policy to understand how your personal data is being collected, processed and stored as well as your data protection rights.

5. Turn Off Cookies

You may manage cookies through your browser or device settings, including by blocking or deleting cookies. If you block or delete the cookies, particularly, strictly necessary cookies, the Website (or parts of it) may not function properly, and certain features (including security-related functionality) may be unavailable.

6. Changes to This Cookie Policy

Moneywave may update this Cookie Policy from time to time to reflect changes to its practices, technologies, Services and/or applicable requirements. If Moneywave makes any material changes to this Cookie Policy, including changes that materially affect how it uses cookies and similar technologies on the Website, Moneywave will provide notice by prominently posting an update on the Website (and, where appropriate, by requesting you to review and update your cookie preferences). Moneywave recommends that you review this page periodically to stay informed about this Cookie Policy and any related policies.

Cookie ID	Purpose	Cookie Classification	Session / Persistent	Duration	Provider
_ga	Distinguishes users and measures website traffic for analytics purposes.	Performance	Persistent	2 years	Google Analytics
_ga_<container-id>	Maintains session state and visitor statistics for Google Analytics.	Performance	Persistent	2 years	Google Analytics

7. Customer Services

Moneywave values each and every customer and takes its commitments very seriously. Should you have any queries, requests or complaints to be made in relation to this Cookie Policy, you may contact Moneywave's customer care unit accessible at hello@moneywaveonline.com and +6012-203 4534.